Contact
Email support@fieldfindingspro.com. The target is an initial response within three business days, excluding United States federal holidays. This is a target, not a service-level guarantee.
Include
- WorkplaceFindings Professional and the installed version.
- Purchase reference and purchaser email, if available.
- Only the final four serial-number characters and licence ID.
- An approved
.wfprequestonly when requested. - The exact error message and preceding steps.
Do not email: full serial numbers, passwords, recovery secrets, publisher or signing keys, payment-provider credentials, hosting/service credentials or configuration output, confidential investigation or assessment records, client photographs, documents, or an unredacted database.
Important password limitation
Support cannot recover a forgotten WorkplaceFindings application-account password.
Support is not an emergency-response, monitoring, legal, cybersecurity, medical, or public-safety service.